Chase denies hacking in vanishing balances

Chase Bank experienced technical difficulties for over an hour Monday night, worrying customers who logged into their accounts and saw their balance at $0 or were unable to get any access to them at all.

A spokesman for the bank said it was strictly an internal technical issue and customers' accounts were not in danger.

"The problems are an issue with the checking account portion of chase.com, nothing to do with mortgage or credit banking. We have a technology problem regarding customers balance information that we are working to resolve," the spokesman to CBS News. "It has nothing to do with cyber threats or hacks. It is an internal issue. We are very sorry to our customers for the inconvenience."

Within two hours, the bank tweeted that the issue was resolved. Customers reported seeing their balances once again.

Still, hundreds of Chase users expressed their frustration on Twitter and Facebook. Many reported seeing their account balances listed as "$0" on mobile devices, while others said they got a "System Unavail" message when logged into the bank's website on their computers. Read more >>

Broke City of San Bernardino Can't Pick Up Garbage

The consequences of the city’s fiscal crisis took a trashy turn during a hearing Monday night when San Bernardino officials noted garbage pick-up was among the obligations they might not be able to afford after turning their government into a cash-only operation.

The City Council voted Monday to delay the vote until Wednesday to avoid mediation and head straight to federal bankruptcy. The council previously had voted to file for Chapter 9 bankruptcy protection, but Monday night members expressed a desire for more time to look over financial information and talk to constituents.

CBS2 reporter Jeff Nguyen reports the City of San Bernardino can no longer pay for anything on credit, such as gasoline for its fleet of garbage pick-up trucks. As a result, taxpayers may be left holding the bag for taking away their trash promptly as early as Wednesday.

“The trash and the streets are not going to be swept,” warned city sanitation worker Jerry Zuniga. “You leave the trash there for too long, it’s going to be health issue.” Read more >>